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With India experiencing a positive travel rebound over and above pre-Covid levels, Federal Bank in association with Collinson has announced a new programme that offers the Bank’s customers access to premium airport lounges and travel experiences.
Collinson is the owner and operator of Priority Pass Access India, a dedicated airport experiences programme for India, and LoungeKey, an international digital travel experiences programme. This partnership with Federal Bank is timed to better support its cardholders during their upcoming travels. In recent times, travellers have expressed that they are willing to pay more for experiences that make their journeys more comfortable, such as airport lounge access.
According to the bank, this partnership will enable eligible Federal Bank cardholders (with payment cards issued across any payment network brand – Mastercard, Visa and Rupay) to enjoy complimentary access to over 50 premium airport lounges and travel experiences across all major cities in India.
The eligible Federal Bank cardholders will also have access to over 1,200 international airport lounges and travel experiences through Collinson’s LoungeKey programme, it said.
Eligible cardholders will be entitled to between two and four complimentary lounge visits per annum, depending on their card type.
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“Through our partnership with Collinson, not only are we excited that our customers will be able to enjoy premium airport lounges and travel experiences in India and abroad; we also believe that this easy access to enhanced travel experiences will be greatly appreciated by our customers,” said Chitrabhanu K G, Senior Vice President & Country Head- Retail Asset & Cards, Federal Bank.A recent Collinson study surveying over 5,400 frequent travellers across seven Asia Pacific markets (1,063 of which were India-based respondents) found that 87 per cent of travellers in India expect airport lounge access as a premium card benefit. 55 per cent said they felt ‘rewarded’; while a further 52 per cent ‘feel valued as a customer’ when they are provided with lounge access.
“With the Indian market rapidly approaching full travel recovery in both the domestic and international segments, we are delighted to be partnering with Federal Bank to enhance their customers’ travel experience,” said Sumit Prakash, Country Director, India and South Asia, Collinson.
“We are looking forward to welcoming Federal Bank cardholders to enjoy both our local and international network of airport lounges and travel experiences,” he concluded.
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